Connect to Dynamics CRM Online

How to Connect to Dynamics CRM Online and Import or Migrate or Export Data?

Step 1 : Get the correct connection details

To Connect to Dynamics CRM Online with Data Synchronisation Studio you will need the URL to your CRM Environment. For example one test environment of ours is at for data sync you need to remove the Organisation name part so this becomes URL

This environment is pre-Office 365 Integration therefore if you have CRM Linked to your Office 365 Environment on one of the E plans then the Url will most likely be

Step 2: Select the Microsoft Dynamics CRM 2011/2013 Connector

Enter the url into the CrmServerUrl property of the Provider and choose Federated.

Connect to Datasource

Step 3: Select you organisation name

Enter your credentials under Authentication and then Choose your Organisation name from the Drop-down this might take a little while as it discovers the Organisations that are linked to your account.

Step 4: Select the entity you want to synchronise with

Choose an Entity to work with from the Entity Drop-down and click OK. You should now have a connection to Microsoft Dynamics CRM Online.

Data Source A


If you get an error message when you try to connect that the system cannot load the Microsoft.IdentityModel assembly then you need to install the Windows Identity Framework (WIF) then re-start Data Sync for the changes to take affect.

Error Message

On Windows 8 or Server 2012 you can install WIF via Windows Features or the Command Line

Windows Features

Or Via the Command Line:
dsim /online /Enable-Feature:Windows-Identity-Foundation

Can't find the answers you're looking for? Contact our support team and we'll personally get back to you as quickly as we can.